Total Waste of money
This is an excellent rice cooker if it was not the their top-of-the-line model at $400. Its well made in Japan and not in China like the cheaper models. However the high-end features are pure marketing crap which is consistent with the final outcome of the GABA Brown setting. After patiently waiting for almost 4 hours for the unit to make the rice it came out completely overcooked and mushy. I knew ahead of time from previous reviews that this would happen but I needed a starting point and so I chose to stick with instruction manual. I had to call out for Chinese instead. Fortunately their rice was much better.
When I called their customer service they didn't offer an apology but instead stated that I should use less water as "to my liking". Also I can find no evidence that alpha starch is better than beta starch or even if that was the case that high pressure cooking will indeed convert the starches in that manner. As I told the Zojirusi rep what has been stated by their marketing material on this model is probably the most overblown statement since they said that the Titanic was unsinkable. For this price I would have expected some kind of "Happy Ending" feature. Save your money and stick to the lower end models like the the NS-LAC05.Zojirushi NP-HTC Induction Heating Pressure Rice Cooker & Warmer - Color: Stainless Brown 10 cups / 1.8 litersMore detail ...
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